WATER BILLING IN 2023

NEW 2023 WATER RATES

In accordance with Resolution 4 of 2019, Water Base Rates are subject to an annual adjustment each year by a 3% inflationary factor. Capital Improvement Fee equals 10% of Base Rate. Per Resolution 13 of 2023, Water Usage Rates shall be increased 7%. The new rates, effective January (so on the February bill), are shown in the supporting document below. 

NEW 2023 WATER TAPS FEE

Per Resolution 13 of 2023, Water Tap Fees shall be increased 7% to rates shown below. The new rates are shown in the supporting document below. 

ALWAYS CONFIRM YOUR ACCOUNT INFORMATION!

Be sure to verify your water billing account information is current with a correct phone number, email, and mailing address. Go to www.amcobi.com and log-in or create a new account to view your water account information online. Your account number is on the billing statement. Otherwise, send updated information in an email at clientcare@amcobi.com or to the Town at info@palmer-lake.org. Include your property address or account number in the subject line.  OR feel free to call AMCOBI at 877-410- 0167 x2 or the Town office at 719-481-2953.

AVOID LATE FEES WITH TIMELY PAYMENTS DUE BY THE 20TH!

Monthly statements are available online after the 1st of every month. Verify electronic or automatic payments are going directly to AMCOBI. Please allow up to 10 business days if you or your financial institution mail your payment. Mail delivery continues to lengthen and none of us have control or influence of the Post Office delivery time. Please note the following AMCOBI process for mailed payments –

• AMCOBI picks up mail daily from the Post Office at approximately noon
• Payments are posted on the same day received from Post Office or the next day, depending on mail volume - Monday’s mail/posting includes payments delivered on Saturday
• Payments received after the 20th will incur a $15 late fee

Consider other payment options: set up eBill or ePay through www.amcobi.com, view/print online bills, initiate check payment early. Immediately call AMCOBI if your billing statement has not arrived by the first week of the month.